What Data We Collect and Why
We collect the information you give us when you create an account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, your wallet number and transaction reference pass
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through our payment processing layer so the transfer can be confirmed and matched to your account. We also log device type, browser session data and IP address each time you sign in — this helps us detect unusual access patterns and protect your account from unauthorised
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entry. Activity within your account, such as session length and the sections you visit, is recorded for internal service improvement only. We do not sell, rent or pass your personal data to advertising networks. Where we share data with third-party processors — for example, payment verification
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partners who confirm bKash or Nagad transfers — those partners are contractually bound to handle your data only for the stated purpose. Retention periods vary by data type: account identity data is held for as long as your account is active and for the period required
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under applicable law thereafter. You can request a summary of the data we hold about you at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.